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Customs and shipping

The service ships nothing and collects no fees. This page helps you foresee the costs before you buy.

The "Possible customs" badge

We show it when the seller and the buyer are in different countries and at least one of them is outside the European Union. Inside the EU there is no duty; between two non-EU countries the rules depend on those countries.

What may be added to the price

Good practice

  1. The seller states the true value and contents of the parcel; understating the value on a customs declaration is illegal.
  2. The buyer checks before "Buy now" whether the item may be imported into their country.
  3. The shipping cost in a listing does not include duty or tax unless the seller says otherwise.

Shipping scope

The seller chooses where to ship: own country only, the European Union, Europe or worldwide, with a list of exceptions. If your country is outside the scope, ask the seller by message – they may make an exception.