Reporting content
See a counterfeit, a prohibited item, a scam or offensive content? Report it – we will look into it.
Where the button is
- Listing: under the seller card, the link "Report listing".
- Profile: in the profile header.
- Message: the flag icon next to the other side's message (only in your own threads).
- Rating: the flag icon next to the rating.
Without an account
A guest may report a listing, a profile and a rating, giving an e-mail address for correspondence. We also ask for a simple anti-spam check.
What happens next
- You get a confirmation e-mail.
- The report joins the queue. We handle reports in the order received; reports of fraud come first.
- A person from the team decides: hide the content, a strike, a restriction or a ban – or no violation.
- You get an e-mail with the outcome. The person the decision concerns gets the reasons and may appeal.
Matters outside the service
To report something that cannot be clicked (for example content received outside the service, or a request from an authority), write to the contact point on the Contact page.